Fleet Response is committed to giving back to the community where we live and work through long-lasting partnerships, community-based delivery and engaging our best asset—Fleet Response employees. We host many giving programs throughout the year focused on a variety of community needs to appeal to the...
Experts from Fleet Response identify changes in subrogation and repairs that will put more pressure on fleets. • Automotive sensors and relays continue to raise repair costs and increase cycle times • Windshield replacement requires an extra step in vehicles with Advanced Driver Assistance Systems • Subrogation grows...
Fleet Response is proud to announce Sam Ryba, Claims Representative, as the Outstanding Performance Award Winner for November 2019. Sam has been with Fleet Response for 2.5 years and has proven to be an asset to the company. Prior to working in the Claims Department, Sam...
Cleveland, Ohio, December 2019 — Fleet Response is proud to announce Roger Cervenka has been promoted to Vice President of Client Services and Kari Hagan has been promoted to Director of Client Development. [caption id="attachment_6573" align="alignleft" width="161"] Roger Cervenka, Vice President of Client Services[/caption] Roger will continue...
Fleet Response is proud to announce Alyce McClain as the Outstanding Performance Award Winner for October. Alyce has been with Fleet Response since November of 2018 and works as a Call Center Representative in the Customer Service Department. Alyce received multiple nominations for the peer-chosen award. One...
Fleet Response celebrated National Customer Service Week October 7-11th with the theme, The Magic of Service. Thanks to our Leadership Exploration and Development (LEaD) team for all their hard work and planning in creating a wonderful week of activities and surprises! [Related Article: 2018 Leadership...
A new development for managing risk inherent to reimbursed drivers • Companies struggle to manage compliance with safety polices for reimbursed drivers • Collection and verification of adequate insurance coverage presents the most difficult burden • A new bundle of online tools from Fleet Response provides a turnkey...
At Fleet Response, people are our top priority, to ensure that we have the best people working for us we are interested about developing and nurturing young talent. Being able to have interns join our staff gives us a fresh approach, perspective, and energy our...
Fleet Response is proud to announce Lindsey Fade as the Outstanding Performance Award Winner for September. Lindsey has been with Fleet Response since April 2018 and works in the Maintenance Department as a Maintenance Specialist. Lindsay received multiple nominations for the peer-chosen award. A few of these...
In the excitement of Customer Service Week 2019, we wanted to focus on the customer experience here at Fleet Response. Fleet Response has grown to become the leader in custom designed claims and safety management services, offering the most efficient and cost-effective of outsourced solutions....