In 2015, Bluefire Insurance, consolidated its subrogation work to a single vendor, Fleet Response. Five years later, Senior Vice President of Claims, Jim Hessburg is more certain than ever that it was a good decision. “It’s their aggressiveness, timeliness and follow-up that attracted me,” says Hessburg....
Fleet Response is proud to announce Iris Walcher as the Outstanding Performance Award Winner for December. Working at Fleet Response for 15 years, Iris works as an accounting leader. One of her coworkers said, “She is a legacy employee of Fleet Response that is often the FIRST...
Fleet Response is pleased to announce Sandy McClure as Safety Program Director. In this role as Safety Director, Sandy will lead and develop Fleet Response’s safety program management culture dedicated to being “best in class.” Sandy will oversee the creation and implementation of new training programs...
Fleet Response is proud to announce Kelly Medcalf as the Outstanding Performance Award Winner for November. Working at Fleet Response for four years, Kelly works as a Claims Representative. “She has such a positive energy about her, even during these hard times, and is always everyone’s biggest...
Fleet Response is committed to giving back to the community where we live and work through long-lasting partnerships, community-based delivery and engaging our best asset—Fleet Response employees. Unfortunately, due to COVID-19, we were not able to carry on with our normal means of volunteering. We had...
Trust is critical in good relationships – and that includes business relationships. That trust is earned by being open, honest and responsive, especially when it comes to sharing information. When a company decides to outsource a task, trust becomes even more vital. In the world of...
Outsourcing fleet claims management shouldn’t mean overhauling your processes to fit a vendor’s rigid system. A customized approach can support your important workflows with best practices to make the system better – not just different. Here are eight things Fleet Response does that make its approach...
Fleet Response is proud to announce Gina Stills as the Outstanding Performance Award Winner for October. Working at Fleet Response since October of 2019, Gina works as a Claims Specialist. Gina received multiple nominations for this peer nominated award. One coworker said, “Gina is an excellent example...
CLEVELAND, OH – October 28, 2020 –Scott Mawaka, CEO and President of Fleet Response, was recently recognized by Corporate College as a 2020 Smart 50 Award Honoree. The Corporate College Smart 50 Awards, presented by Smart Business, recognize top executives from the 50 "smartest" companies...
Toxic work cultures have been in the news lately – from Ellen to NBC and Uber. Bad experiences in the workplace can be a daily nightmare for employees. And for businesses, it is a financial disaster. Negative workplace cultures lead to low productivity and high...