Fleet Safety Programs

Fleet Response Safety Programs automate processes and integrate with your organization’s policies and practices to relieve administrative burdens, identify risks and mitigate potential liability concerns.

Supported by our proprietary online tools VISIBILITY and Driver History Profile (DHP)®, managers have 24/7 access to details of their programs – from motor vehicle records and driver risk assessments to claims information and progress with online safety training classes.

Our Fleet Safety Programs are also differentiated by the personal attention of a Fleet Response safety representative, who works as a member of your team. This assures proactive oversight of your safety initiatives and identifies opportunities for improvement.

Fleet Response’s safety offerings are based on these promises.

  • Flexibility: We’ll assemble the right combination of services to meet your needs and integrate your own policies and practices to assure they meet organizational requirements.
  • Visibility: Our tools are designed for ease of use, delivery of comprehensive information and on-demand access to the reports you need.
  • Accountability: We make you look good. Working with Fleet Response is seamless and easy.

Program Features

  • Ordering of electronic MVRs
  • Driver risk profiling
  • Online safety training
  • Integration of accident data when combined with our accident program
  • Fleet safety programs policy recommendations and consultation
  • A standardized infraction point system, based on your fleet policy
  • Online password-protected access to VISIBILITY, for your Management team
  • Easily identify and manage drivers by exception to minimize risk and liability 
  • A dedicated safety support team to work directly with your drivers and administrators
  • Comprehensive safety analysis, available via ad-hoc reports in VISIBILITY
    or customized for your management team
  • Customized reporting
  • ACH billing format

Driver History Profile (DHP)®


Driver History Profile (DHP)® is a secure, web-based system that provides a complete view of all drivers and secondary drivers. DHP includes electronic motor vehicle records (MVRs), driver risk scoring, profiling, integration of claims and other violations, and online driver safety training. DHP provides administrators access to comprehensive reports to easily review and track results.

Driver Risk Level Assessment

  • Customizable consistent point system based on your company policy that classifies drivers into standard risk levels, ranging from low to high
  • Automated assessment of points based on a variety of variables, including MVR results, accident data, telematics data and manual adjustments 
  • Electronic notification of risk change to your management
  • Drivers may view risk status through our password protected driver site

Electronic MVRs

Web-based Driver Training

  • Access to more than 70 online training lessons in multiple languages
  • Lessons geared toward different vehicle types, including passenger vehicles, service vans and commercial trucks
  • Training auto-assigned in a variety of ways, including targeted training to medium- and high-risk drivers, targeted training to any driver upon a preventable incident, fleet or policy testing, and general fleet safety programs based on overall fleet accident and/or violation trends
  • Dedicated safety account representative to provide driver and administrative support

Behind-the-Wheel Training

  • Provides specific instruction, suggestions and directions
  • New set of skills will greatly improve drivers ability to be safer in the company vehicle

Fleet Response VISIBILITY

Fleet Response VISIBILITY is an exclusive, proprietary, custom built online tool offering access to real-time safety data 24 hours a day, 7 days a week. It was created and is maintained by our in-house team of application developers, which allows customer specific customizations as requested.

VISIBILITY Features include:

  • Password protected access to an unlimited number of users designated by your company including restricted access by corporate structure or system rights
  • Access to all pertinent safety information including: lesson assignments, due dates, completion dates, # of attempts, final lesson scores, driver risk levels, drivers with violations, MVR status, drivers with MVR incidents, license verification status, and licenses due to expire
  • Access to multiple standard ad-hoc reports
  • Customizable StatCenter to view charts and graphs
  • Ability to communicate with dedicated Fleet Response safety representative
  • System training offered anytime