We handle everything from accident reporting, repair scheduling, rental vehicles and tow scheduling to get your driver back on the road in no time. All of your claim information is available real-time through our online management tool, FleetSuite. Fleet Response also offers subrogation, salvage and glass repair/replacement services.


Our safety program provides a consultative approach to help your fleet target driver issues. We’ll assist in evaluating trends and provide recommendations to minimize the cost of physical damage, repairs, liability and negligent entrustment. Our safety program includes: Driver History Profile (DHP), driver risk level assessment, electronic MVRs, web-based driver training and behind the wheel training.


We excel at recovering subrogation dollars on behalf of our clients, including repair dollars, loss-of-use, and diminished value/tax/title/other.


Many insurance companies are trying to do more with less and are stretching their resources too thin. Fleet Response works with insurance carriers to assist in managing all aspects of the auto physical damage claim process, leaving them more time to manage the complex higher dollar claims. At Fleet Response we customize each program to meet the individual needs of our clients. Our goal is to provide the highest level of customer service while saving our clients time and money.


Ensuring your vehicles are in peak operation and on the road is our top priority. Whether it's regular maintenance, such as oil changes and tire rotations, or more complex maintenance repairs – our Maintenance Specialists will work with your fleet every step of the way.


Fleet Response's in-house Information Technology team continually develops our online tools based on our client feedback. Our online tools include FleetSuite and Driver History Profile. We also provide custom web development solutions to meet our client's needs.


Fleet Response works with more than 6,000 car and truck suppliers who have access to more than 500,000 vehicles. Our rates are negotiated with each rental car company, ensuring a consistent, cost-effective rate schedule rather than a schedule based on season or demand.