Team

Executive Team

SCOTT MAWAKA

CEO

Scott joined Fleet Response in 1989 and serves as CEO. Throughout his tenure, Scott has experienced success in a variety of roles, including National Sales Manager, Vice President, Executive Vice President, and President & COO. He has his Property and Casualty Insurance License and was a “Top 10” national producer at Liberty Mutual. Scott is a member of the National Association of Fleet Administrators, Risk and Insurance Management Society and the National Association of Subrogation Professionals, and has been named a finalist for the EY Entrepreneur of the Year in both 2015 & 2016.

ALLISON LANZILOTTA

PRESIDENT

Allison joined Fleet Response in 1999 and serves as President. She is responsible for the oversight, integration and enhanced communication across all departments, including Client Services, Business Development, and Information Technology. She has her Property and Casualty Insurance License, a Master’s Degree in Organizational Management, is a member of the National Association of Fleet Administrators, and has sat on the board for Automotive Fleet and Leasing Association.

JEFF FENDER

VICE PRESIDENT, SALES AND MARKETING

Jeff joined Fleet Response in 2003 and serves as the Vice President, Sales and Marketing. He is responsible for overseeing the sales team as well as the marketing strategy and position of Fleet Response products and advertising. Throughout his tenure, Jeff has experienced success in a variety of roles, including National Sales Manager and Director of Sales and Marketing. He has his Property and Casualty Insurance License and is an active member of the National Association of Fleet Administrators and Risk and Insurance Management Society.

MICHAEL MILLER

DIRECTOR OF INFORMATION TECHNOLOGY

Michael joined Fleet Response in May of 2019 and serves as the Director of Information Technology. He is responsible for overseeing all of Information Technology, while helping to meet performance and technology goals of Fleet Response. Before joining Fleet Response, Mike has spent the better part of his career at Microsoft working in Computer Science. Mike has extensive experience and a proven track record of understanding critical business drivers and aligning IT initiatives to support overall business strategies.

MARK GENGER

VICE PRESIDENT OF RISK AND FINANCE

Mark joined Fleet Response in 2004 and serves as the VP of Risk and Finance. He is responsible for managing the accounting department along with overseeing key corporate relationships, including banking, insurance and legal. Mark has experienced success in a variety of roles at Fleet Response, including Sales Manager and Manager of Finance, Director of Risk and Finance, and continues to further develop new and existing client relationships in the New Jersey area. Prior to joining Fleet Response, Mark worked in corporate banking for more than 17 years.

ROGER CERVENKA

VICE PRESIDENT OF CLIENT SERVICES

Roger joined Fleet Response in 2016 and serves as the Vice President of Client Services. His responsibilities include oversight of the day-to-day operations and personnel of Fleet Response’s Client Services Departments, with a focus on increasing the effectiveness of standard and customized client specific operating procedures within the Call Center, Claims, Adjusters/Maintenance, Subrogation, and Salvage. Prior to joining Fleet Response, Roger spent 14 years with Progressive Insurance where he held numerous leadership roles within Subrogation, Salvage, and Field Claims.

KARI HAGAN

SENIOR DIRECTOR OF CLIENT DEVELOPMENT

Kari joined Fleet Response in 2013 and has held several positions including Manager and Director of Business Development, prior to being promoted to Sr. Director of Client Development. She oversees our safety team and programs, business analyst team, and client and employee engagement teams. Kari is responsible for new client onboarding, special projects and custom client needs, and the strategy and buildout of Fleet Response tools and products including our online management tool, VISIBILITY.

Advisory Board

The goals of the Fleet Response Advisory Board are to strengthen current relationships, receive input on continuous improvements within Fleet Response and the services provided, and facilitate round-table discussions with fleet/risk managers to discuss existing and potential services that will benefit our clients and to provide product education and promotion.

Lisa Bauer
T-Mobile USA

Stephen Carter
Terminix

Rita Castro
United Rentals Inc.

Frank Ciurlino
Bimbo

Jim Gothier
The Sherwin Williams Company

Jim Hessburg
Bluefire Insurance

Eric Jahnsen
Sunbelt Rentals, Inc.

Sarath Kumar
Aramark

Mark Leuenberger
Cox Enterprises, Inc

Tim Lovett
American Fidelity Corporation

Barry Lowry
Laboratory Corporation of America

Bob Mossing
Steris Corporation

Debbie Neimer
Mitsui Sumitomo Insurance Group

Rob Ramos
Discount Tire Company

Keith Scolan
ITW – Illinois Tool Works

Abe Stephenson
Dish Network

Scott Swisher
ARS – American Residential Services