Every year, when new model vehicles are put into service in self-insured fleets, the cost to repair accident damage rises noticeably. Here’s why: Safety technology: The advanced safety systems in cars today rely on an increasing array of sensors, relays, cameras and lasers that can dramatically...
Fleet Response is proud to announce Genna Moats, Office Coordinator, as the Outstanding Performance Award Winner for October 2018. Genna has been with Fleet Response for one year. Within that time, she has displayed a willingness to take on new tasks tossed her way, been a...
If your safety policy only focus on training medium and high-risk drivers, then you’re missing out on targeting most of what is costing your fleet money. The Big Picture By the numbers, the biggest risk most companies take occurs on the public roadways. Transportation accidents cause 40...
Exclusive Content Quarter 2 (2018) This report shares key performance measures for fleet and risk managers, including accident and claim data, repairs, salvage, cycle times and safety. CLICK HERE TO ACCESS THE FULL REPORT This information is the copyright of Fleet Response. If you’d like to share it...
Cleveland, Ohio, October 17, 2018—Fleet Response employees participated in a fundraiser and the Walk to End Alzheimer's® to raise money and awareness in support of the Alzheimer’s Association. For the first two weeks of October employees had the opportunity to purchase tickets for a chance to...
Fleet Response’s Leadership Exploration and Development Team (LEaD) hosted a fun-filled week with games, activities and prizes for all employees. The activities highlighted our client partnerships but more importantly recognized the dedicated work of our talented employees. Each day started with an email message from...
Fleet Response is proud to announce Andrew Gould, Call Center Representative II, as the Outstanding Performance Award Winner for September 2018. Andrew has a vast knowledge of Heavy Equipment Claims and he is very good and explaining to even senior reps on when to use what...
In the day-to-day monotony of any job, it’s easy to get bogged down by the endless workload and forget the real impact that your work may have on another person. At Fleet Response, we strive to help our employees feel the direct positive impact that their...
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Fleet Response understands the power of customer service feedback and actively uses it to increase employee morale, find coaching opportunities, and support our customer first culture. After each repair, an email is sent to drivers and managers asking that they provide comments and rate our customer...