Fleet Response Gathers User Feedback and Celebrates Partnerships at Annual Event

Fleet Response Client Event 2019

Fleet Response hosted corporate fleet, risk and safety managers from across the country at their annual Client Appreciation Event on August 6-8 at their corporate offices in Cleveland, Ohio. This annual event includes an all-day corporate open house for clients to visit with their dedicated claims team members, see demonstrations of online tools and apps, provide valuable feedback and receive partnership milestone awards.

“Fleet Response continually invests in our systems to ensure it is our customer’s most reliable tool,” said Allison Lanzilotta, Executive Vice President. “This event creates an opportunity for our Business Development and IT Teams to gather firsthand feedback from users so that our clients truly have a voice in the programs and systems that we build.”

The event included the unveiling of DHP Mobile, an app for drivers to complete online training, provide license information and electronically sign-off on MVR releases from their mobile devices. Clients also got a sneak-peek at the newly released features of Fleet Response Mobile which include access to electronic auto id cards and the ability to complete vehicle inspections.

After the Open House, guests heard from Fleet Response CEO, Scott Mawaka who discussed the future of Fleet Response. “We have a diverse and driven leadership team that is asking our clients to challenge us with visionary solutions to outdated processes.  We are eager to utilize our best in practice customer service skills and innovative technology to create and deliver next level solutions.”

Winners of this year’s milestone awards include Platinum Winners: United Rentals, Sherwin-Williams Company and Gold Winners: ELM, PNM Resources, and Estée Lauder.


Fleet Response representatives and guests at Cleveland’s Playhouse Square excited to see The Lion King


Fleet Response representatives and guests at the Fleet Response Headquarters