09 Aug Fleet Response Gathers User Feedback and Celebrates Partnerships at Annual Event
Fleet Response hosted corporate fleet, risk and safety managers from across the country at their annual Client Appreciation Event on August 6-8 at their corporate offices in Cleveland, Ohio. This annual event includes an all-day corporate open house for clients to visit with their dedicated claims team members, see demonstrations of online tools and apps, provide valuable feedback and receive partnership milestone awards.
“Fleet Response continually invests in our systems to ensure it is our customer’s most reliable tool,” said Allison Lanzilotta, Executive Vice President. “This event creates an opportunity for our Business Development and IT Teams to gather firsthand feedback from users so that our clients truly have a voice in the programs and systems that we build.”
The event included the unveiling of DHP Mobile, an app for drivers to complete online training, provide license information and electronically sign-off on MVR releases from their mobile devices. Clients also got a sneak-peek at the newly released features of Fleet Response Mobile which include access to electronic auto id cards and the ability to complete vehicle inspections.
After the Open House, guests heard from Fleet Response CEO, Scott Mawaka who discussed the future of Fleet Response. “We have a diverse and driven leadership team that is asking our clients to challenge us with visionary solutions to outdated processes. We are eager to utilize our best in practice customer service skills and innovative technology to create and deliver next level solutions.”
Winners of this year’s milestone awards include Platinum Winners: United Rentals, Sherwin-Williams Company and Gold Winners: ELM, PNM Resources, and Estée Lauder.
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- Welcome to Fleet Response
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- Aaron Lorentz, Teri Bussey, & Stuart Braun
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- Employees enjoying Nelly Belly’s Pizza
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- Genna Moats, Office Coordinator
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- 2019 Summer Interns
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- Andrea Hughes, DHP Administrator
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- Client Partner, Lisa Tomberlin, Cori Zanin, & Marianne Kucinski
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- Client Terri Bussey and Claims Team Member -Ashley Walsh
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- Stephanie Strickler, Jessica Faria, and Elisabeth Tomei, and Kelly Medcaf having lunch with Scott Swisher, with ARS
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- James Ruffing and Jake Lagotte demonstrating the mobile apps
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- Employees and clients getting lunch from Manna Food Truck
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- Employees and clients getting lunch from Fired Up Tacos Food Truck
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- Nia Thomas, Jordan Waller, and Sam Fender
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- Marianne Kucinski, Jessica Faria, and Stephanie Strickler waiting at The Sweet Spot for dessert
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- Fleet Response Mobile Demonstrations
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- James Ruffing and Jake Lagotte demonstrating the mobile apps
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- VISIBILITY Demonstrations
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- DHP Mobile Demonstrations
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- Grace Bradac, Business Development Coordinator
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- Kelly Long and Malorie Wiemels
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- Allison Lanzilotta, Executive Vice President & Jim Gothier, Sherwin-Williams
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- George Burton, PNM Resources & Allison Lanzilotta Executive Vice President
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- Craig Mears, United Rentals & Allison Lanzilotta, Executive Vice President
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- Crystal Garcia-Liberato, Estée Lauder Companies & Allison Lanzilotta, Executive Vice President
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- Chuck Eyer, ELM Utility Services & Allison Lanzilotta, Executive Vice President
Fleet Response representatives and guests at Cleveland’s Playhouse Square excited to see The Lion King
Fleet Response representatives and guests at the Fleet Response Headquarters