FleetResponse, Author at FLEET RESPONSE

Fleet Response Offers Program to Collect and Verify Insurance Coverage for Reimbursement Drivers

A new development for managing risk inherent to reimbursed drivers • Companies struggle to manage compliance with safety polices for reimbursed drivers • Collection and verification of adequate insurance coverage presents the most difficult burden • A new bundle of online tools from Fleet Response provides a turnkey...

Employee News / 17.10.2019

LOOKING BACK ON THE 2019 FLEET RESPONSE INTERNSHIP PROGRAM

At Fleet Response, people are our top priority, to ensure that we have the best people working for us we are interested about developing and nurturing young talent. Being able to have interns join our staff gives us a fresh approach, perspective, and energy our...

Employee News / 14.10.2019

LINDSEY FADE SELECTED AS THE OUTSTANDING PERFORMANCE AWARD WINNER FOR SEPTEMBER 2019

Lindsey Fade Receives Outstanding Performance Award for September

Fleet Response is proud to announce Lindsey Fade as the Outstanding Performance Award Winner for September. Lindsey has been with Fleet Response since April 2018 and works in the Maintenance Department as a Maintenance Specialist. Lindsay received multiple nominations for the peer-chosen award. A few of these...

Case Studies and White Papers / 09.10.2019

CUSTOMER EXPERIENCE: THE FLEET RESPONSE DIFFERENCE

In the excitement of Customer Service Week 2019, we wanted to focus on the customer experience here at Fleet Response. Fleet Response has grown to become the leader in custom designed claims and safety management services, offering the most efficient and cost-effective of outsourced solutions....

Exclusive Content / 25.09.2019

PERFORMANCE BENCHMARKS FOR QUARTERS 1 & 2 (2019)

Benchmark Data This report shares key performance measures for fleet and risk managers, including accident and claim data, repairs, salvage, cycle times and safety. CLICK HERE TO ACCESS THE REPORT This information is the copyright of Fleet Response. If you’d like to share it with others, please refer them...

Case Studies / 25.09.2019

Case Study: STERIS uses MVR monitoring to reduce risk and improve driver safety

Every year in June, Cleveland-based STERIS used to fly its high-risk drivers to corporate headquarters for a day of driver safety training. It was just 15 or 20 people – about 1 percent of those who drove on company business. But it was costly and time-consuming....

Employee News / 20.09.2019

JAMES RUFFING SELECTED AS THE OUTSTANDING PERFORMANCE AWARD WINNER FOR AUGUST 2019

James Ruffing Receives Outstanding Performance Award for August

Fleet Response is proud to announce James Ruffing as the Outstanding Performance Award Winner for August. For 16 years, James has served our clients in multiple capacities to include Call Center, Claims, Heavy Equipment Claims, Subrogation, and as the Team Lead for the Maintenance Department. He...

Case Studies and White Papers / 12.08.2019

Fleet Response built a customized claims management program traditional TPAs couldn’t offer

A national chain of auto service shops needed help managing its self-insured garagekeepers liability claims. Unable to handle the high-volume of low-cost claims, its TPA went the extra mile to find a partner that could. If you run an auto repair business and drop a wrench...

Case Studies and White Papers / 12.08.2019

Beyond Fleet Safety Certified – Tips to Minimize Accidents

When you manage a fleet of vehicles, accidents are about more than personal liability; it’s a matter of public safety. Fleet managers have a responsibility to ensure fleet safety training remains a top priority for their organization. “Companies are either good or lucky,” says Jerry Veres, Certified...

Case Studies and White Papers / 09.08.2019

Fleet Response Gathers User Feedback and Celebrates Partnerships at Annual Event

Fleet Response hosted corporate fleet, risk and safety managers from across the country at their annual Client Appreciation Event on August 6-8 at their corporate offices in Cleveland, Ohio. This annual event includes an all-day corporate open house for clients to visit with their dedicated...