Benchmark Data This report shares key performance measures for fleet and risk managers, including accident and claim data, repairs, salvage, cycle times and safety. CLICK HERE TO ACCESS THE FULL REPORT This information is the copyright of Fleet Response. If you’d like to share it with others, please refer...
It sounds simple, but what is a brand? It can be a logo, a tagline, a jingle or a mascot identified with your business. But it is also your company’s unique selling proposition that sets you apart from the competition. And it is even your...
In 2015, Bluefire Insurance, consolidated its subrogation work to a single vendor, Fleet Response. Five years later, Senior Vice President of Claims, Jim Hessburg is more certain than ever that it was a good decision. “It’s their aggressiveness, timeliness and follow-up that attracted me,” says Hessburg....
Trust is critical in good relationships – and that includes business relationships. That trust is earned by being open, honest and responsive, especially when it comes to sharing information. When a company decides to outsource a task, trust becomes even more vital. In the world of...
Outsourcing fleet claims management shouldn’t mean overhauling your processes to fit a vendor’s rigid system. A customized approach can support your important workflows with best practices to make the system better – not just different. Here are eight things Fleet Response does that make its approach...
Toxic work cultures have been in the news lately – from Ellen to NBC and Uber. Bad experiences in the workplace can be a daily nightmare for employees. And for businesses, it is a financial disaster. Negative workplace cultures lead to low productivity and high...
Fleet Response continuously evolves to meet the needs of our customers, but our values never change. Since opening our doors in 1986, we have consistently added capabilities and defined industry standards. Our goal is to manage all aspects of the claims process with a focus on...
Does your current TPA meet all of your specific needs? Do they work with you to fully recognize your claim management needs to create a customized solution pertinent to your organization and industry? Whether you are thinking about using a TPA for the first time or...
Read our new eBook, Where Risk and Fleet Intersect to better understand how risk and fleet management can work together and develop processes to manage the day-to-day risks of large fleet exposure. To download a PDF version of this eBook, click here....
Accidents are costly, but recoverable subrogation revenue can help offset losses. A 2023 study revealed that in 2021, insurers recovered $51.6 billion in auto damage and liability claims, but $15 billion was lost each year due to overlooked subrogation opportunities. Subrogation and recovering costs might seem...