Fleet Response Claims Team Members Malorie Wiemels and Mary Sittnick

Fleet Response is proud to announce that two of our employees have been honored with Discount Tire Star awards.

Mary Sittnick and Malorie Wiemels have been recognized by our partner, Discount Tire as Star Performers in claims handling. The Discount Tire Star Awards are designed to recognize the consistent demonstration of positive service, teamwork, and attitude throughout their organization.

Sittnick, who is a Third Party Team Lead, has been with Fleet Response for 13 years. This is the second time Sittnick received this award, as she was also recognized a Discount Tire Star Performer for 2018-2019.

Wiemels, also a Senior Claims Specialist, has been with Fleet Response for 5 years, is a first time Discount Tire Star Performer winner.

Pictured L to R, VP of Client Services, Roger Cervenka, Award Winners Mary Sittnick and Malorie Wiemels, Claims Manager, Ryan Briceland

“It would be extremely difficult to successfully administer Discount Tire claims without first understanding the fundamental culture of the company and its founder.  I find it truly remarkable how Mary and Malorie have incorporated the Discount Tire Brand and philosophy so quickly,” said Rob Ramos, Claims Manager at Discount Tire. “To understand our company, is to understand our customers. Thank you, Mary, and Malorie for another year of impeccable claims handling and most of all, thank you for taking care of our most asset, our customers.”

“I am so proud of these two exceptional individuals for earning this distinctive award. Mary and Malorie are shining examples of the type of employees who drive our success now and into the future,” said Ryan Briceland, Claims Manager. It’s gratifying to see others in our field recognizing and honoring that hard work as well.”

Fleet Response provides third party property damage claims management to Discount Tire’s customers. Discount Tire’s attributes their success to their company’s vision which is honesty, service, and a willingness to pay it forward, by providing unexpected experiences that delight customers and keep them coming back for more.