Preventing damage to your brand from unresolved third-party claims Third-party claims that arise from fleet activity put a company’s good name on the line. Even small ones require fast processing and white-glove care to achieve the best outcome. Many companies put their brand at risk...
Felicia has been a valuable member of the Fleet Response team for almost ten years, as an Accounting Specialist. Felicia demonstrates the Fleet Response values of Accountability, Flexibility, and Visibility. She will happily coach fellow team members when needed and maintains a positive helpful attitude. Felicia...
Your fleet's safety is only as strong as your hiring process. A solid hiring policy is nonnegotiable, with driver error being a major factor (94%) in fleet accidents nationwide. It is vital in a larger fleet program designed to improve fleet efficiency and mitigate potential...
The successful journey of Fleet Response traces back to 1986, the year it was established. Initially, the company was focused on the core fleet market including large corporations and government fleets to deliver rental solutions. However, as the needs of the clients evolved, Fleet Response ventured...
Cleveland, Ohio, June 2019 —Fleet Response has been chosen as a 2019 Best Workplaces in Ohio, by Ohio Business Magazine. The annual process was undertaken over the last two months to collect nominations, which were then reviewed and approved by a committee. For the second consecutive...
John has been a valuable member of the Fleet Response team for almost three years as the Manager of Information Technology. He brings more than 25 years of technology experience drawn from a variety of industries. John prides himself on equipping our staff with the technical...
Fleet Response is proud to announce Zak Etela, Sr. Claims Representative, as the 2019 Ron and Fran Mawaka Employee of the Year. Finalists included Julie Cravener, Call Center Manager, Matt Nycz, Sr. Subrogation Specialist, Joe Hurst, Enterprise Architect, Andrea Hughes, DHP Administrator, and Mike Irey,...
Are accidents draining your budget? Insurance rates climbing? Drivers leaving? A well-structured fleet safety program is your best defense. Safe roads take more than skilled drivers—an effective program makes all the difference. Fewer accidents, lower insurance premiums, loyal drivers, and a good brand reputation all come...
Safety Training Isn’t Enough Why local delivery services are learning that an effective safety program does more than provide driver training. A startup boom in local delivery services has created high demand for driver safety training. But a safety program that meets guidelines, reduces risk and manages...
When there is injury due to a motor vehicle accident, Fleet Response will manage the third party injury with exceptional customer service for a sensitive situation. - Claims Triage: Receives first notice of loss, track claim in the system, and review by representative based on experience,...