Making personal contact. That’s priority number one in moving a third-party property damage claim forward and resolving it with success. But what happens when your claimant doesn’t open their emails, won’t answer a phone call, or denies having received any communication? That’s the problem facing many...
Claims management isn’t as easy as it may seem like it should be. Vehicle accidents within your fleet could mean there is significant risk to your business – financial, long-term impact on clients, and even risks to your drivers. That’s why managing the claims process...
Shay Roseman likes to describe the fleet safety program she oversees for nearly 5,000 U.S. based drivers at The Sherwin-Williams Co. as “automagical.” But it was not always that way. When Roseman, a 14-year veteran at the global paint and coatings company, took over as Transportation...
Every year in June, Cleveland-based STERIS used to fly its high-risk drivers to corporate headquarters for a day of driver safety training. It was just 15 or 20 people – about 1 percent of those who drove on company business. But it was costly and time-consuming....