3 Ways Fleet Response Can Enhance Your Auto PD & Subro Programs

Many insurance companies are trying to do more with less and are stretching their resources too thin. Family owned and born out of the insurance industry, Fleet Response partners with carriers to help manage their auto physical damage and subrogation programs so that their teams can focus on their main job responsibilities while licensed experts focus on each file. Our goal is to provide the highest level of customer service while saving our clients time and money.

1.Auto Physical Damage Program Management-

Fleet Response acts as an extension of your team and manages the entire claims process

  • Reduce claim expense
  • Reduce rental costs
  • Reduce administrative burden


2. Increase Collection, Reduce Payouts-

Our subrogation programs are customized to the specific requirements of each client

Outbound Subrogation Management

  • Review of every claim by a Subrogation Specialist to determine fault and responsibility
  • Maximize recovery through diligent claim investigation and liability best practices
  • Complete visibility into all claim details at any time

Inbound Subrogation Management

  • Our Subrogation Specialists will negotiate directly with the third party to reduce unsubstantiated and undocumented expenses related to repairs, diminished value, loss of use, and administrative fees
  • Payment made on behalf of clients
  • Overall 10-15% average reduction in requested amounts from third parties

3.Innovative Tools-

We provide full claim transparency and regular reporting so that you know where each claim stands every step of the way.

  • FleetSuite, a proprietary online system, provides 24/7 365 access to all claim information
  • Electronic tracking to ensure accuracy, accountability, and prompt recovery
  • Access to customized and ad-hoc business analytics

A proud member of NAMIC since September 2016, we look forward to working with your team!

For a consultation, contact Dennis Palmer, National Sales Manager Insurance Services at dpalmer@FleetResponse.com or (216) 525-3870 ext. 159.