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Programs / Services  :  Maintenance Management

Maintenance Management

Skipping an oil change or tire rotation can have a negative and expensive effect on a vehicle and especially a fleet vehicle that travels an expansive territory. Keeping your fleet in peak operation and on the road is Fleet Response's priority.

Preventative Maintenance

Preventative maintenance helps avert major mechanical problems. Oil and filter changes, tire rotation and replacement, transmission and cooling system inspections and service are some aspects of our routine maintenance.

Program Features Include:

  • Computerized service records on each vehicle ensuring the proper work is completed
  • Customized reports for fleet managers to identify vehicles requiring routine maintenance
  • Competitive pricing through our national agreements with brand-name vendors
  • Customized maintenance schedules with unique vehicle identification

Major Mechanical Repairs

Fleet Response assists in controlling the cost of major repairs by carefully reviewing estimates, negotiating competitive prices and securing national warranties. Our internal experts have many years experience in fleet and mechanical service and are trained in ALLDATA© to ensure accurate pricing and repair procedures. Engine replacements, air conditioning repairs, transmission replacements and steering & suspension repairs are typical maintenance repairs we handle.

Glass Repair and Replacement

Inclement weather, a sudden shift in temperature or hazards on the job can all contribute to unavoidable glass repair. To minimize safety risks and ensure the most savings for your fleet, all glass damage is assessed for the possibility of repair and is only replaced if necessary. Fleet Response’s glass network providers meet federal safety standards and we offer substantial discounts from the National Auto Glass Specification (NAGS). Many times, the glass company will provide mobile repair service. We offer the glass repair and replacement service under our maintenance management program, our accident management program or as a stand-alone program.

24-Hour Roadside Assistance

Twenty-four hour roadside assistance is one toll-free phone call away. Lack of fuel, no start, a flat tire, a tow and lock-out aid are all included in this service.

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  • 800.338.0619
  • 6450 Rockside Woods Blvd. S., Suite 250
    Cleveland, OH 44131-2237