Accident Management

Fleet Response will handle everything from accident reporting, repair scheduling, rental vehicles and tow scheduling to get your driver back on the road in no time. All of your claim information is available real-time through our online management tool, FleetSuite. Fleet Response also offers subrogation, salvage and glass repair/replacement services.

Safety Solutions

Fleet Response’s safety program provides a consultative approach to help your fleet target driver issues. We’ll assist in evaluating trends and provide recommendations to minimize the cost of physical damage, repairs, liability and negligent entrustment. Our safety program includes: Driver History Profile (DHP), driver risk level assessment, electronic MVRs, web-based driver training and behind the wheel training.

Consultative Services

Fleet Response can provide an array of consultative services including: customized account parameters & reporting, in-house ASE and I-CAR Certified Adjuster reviews, salvage consultations, fleet policy & procedure review and recommendations and custom web solutions.

Maintenance Management

Ensuring your vehicles are in peak operation and on the road is Fleet Response's priority. Whether it's regular maintenance such as oil changes and tire rotations or more complex maintenance repairs – our Maintenance Specialists will work with your fleet every step of the way.

Online Tools

Fleet Response's in-house Information Technology team continually develops our online tools based on our client feedback. Our online tools include: FleetSuite powered by Fleet Response and Driver History Profile. We also provide custom web development solutions to meet our client's needs.

Vehicle Rental Services

Fleet Response works with more than 6,000 car and truck suppliers who have access to more than 500,000 vehicles. Our rates are negotiated with each rental car company, ensuring a consistent, cost-effective rate schedule rather than a schedule based on season or demand.