Solutions

At Fleet Response, we do not require you to fit your fleet’s needs into a preset service package. We work directly with you, listening to your needs to create a customized program specific to your requirements and business objectives. Whether you are a fleet, risk or safety manager – we will work with you to provide a solution that works.

Solutions for the Fleet Manager

Accident Management

Fleet Response will handle everything from accident reporting, the entire repair process (scheduling, estimate evaluation, tracking the progress and expedition of parts), rental vehicles and tow scheduling to get your driver back on the road in no time.

Maintenance Management


Ensuring your vehicles are in peak operation and on the road is Fleet Response's priority. Whether it’s regular maintenance such as oil changes and tire rotations or more complex maintenance repairs - our Maintenance Specialists will work with your fleet every step of the way.

Subrogation

Our Subrogation Specialists have property & casualty licenses as well as extensive knowledge of state laws and regulations. They regularly pursue repair dollars, rental costs, loss of use and diminished value for all subrogatable claims.

Salvage


Our internal experts will work with you when a vehicle is deemed a total loss. We determine salvage value based upon mileage, model and market wholesale value and will contact reputable salvage buyers from our network with details about the vehicle. Upon approval, we will prepare all paperwork required by law to complete the sale.

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Solutions for the Risk Manager

Claims Management

Fleet Response will handle everything from accident reporting, the entire repair process (scheduling, estimate evaluation, tracking the progress and expedition of parts), rental vehicles and tow scheduling to get your driver back on the road in no time.

Safety Training


Your vehicles are only as safe as the employees who drive them. Fleet Response offers both online safety training as well as behind the wheel training. We have more than 70 online lessons available that can be assigned based on individual driver needs or specific trends within your fleet.

Subrogation


Our Subrogation Specialists have property & casualty licenses as well as extensive knowledge of state laws and regulations. They regularly pursue repair dollars, rental costs, loss of use and diminished value for all subrogatable claims.

Salvage


Our internal experts will work with you when a vehicle is deemed a total loss. We determine salvage value based upon mileage, model and market wholesale value and will contact reputable salvage buyers from our network with details about the vehicle. Upon approval, we will prepare all paperwork required by law to complete the sale.

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Solutions for the Safety Manager

Safety Training


Your vehicles are only as safe as the employees who drive them. Fleet Response offers both online safety training as well as behind the wheel training. We have more than 70 online lessons available that can be assigned based on individual driver needs or specific trends within your fleet.

Risk Profiling


Our Driver History Profile (DHP) offers a web-based system designed to identify at-risk drivers. The system combines a driver’s motor vehicle record (MVR) and previous accident data to create a detailed driver profile which puts the driver in a risk category.

MVR Ordering


Fleet Response offers electronic ordering and management of motor vehicle records through our Driver History Profile (DHP) system. The online tool assigns points for infractions using a universal point system to align MVR infractions for drivers in all states.

Consultative Services


We can review your current fleet policy and procedures and recommend changes if needed. Our safety team can also offer best practices for your fleet to utilize online training, electronic MVR ordering and driver risk profiling.

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